Enterprise AI Automation for Banking & Financial Services

15 years of Pega expertise. 2 years engineering the AI layer on top of it.

About SSM One

Where Pega expertise meets the AI frontier

SSM One Pty Ltd is a boutique enterprise automation consultancy founded in Sydney, Australia. We specialise in the intersection of Pega platform excellence and modern AI automation.

Our founder brings 15 years of hands-on Pega delivery inside Australia's largest banks and financial services firms — plus 2 years of dedicated AI engineering work layered on top of that foundation.

15+
Years Pega in banking & FS
2+
Years engineering the AI layer
100%
Senior engagement — no juniors
AU
Based in Sydney, serving APAC

What We Do

Built for financial services complexity

Four focused practice areas — all sitting at the intersection of Pega platform mastery and modern AI.

Pega Consulting

Architecture, design, build, and optimisation of Pega BPM and CLM solutions for enterprise banking and financial services workflows.

AI Automation

Engineering AI agent layers on top of existing Pega foundations — from decision automation to intelligent document processing.

Process Intelligence

Mining, analysing, and redesigning financial services processes to identify automation opportunities and measure ROI.

Managed Services

Ongoing platform stewardship, performance monitoring, and continuous improvement for your Pega and AI automation estate.

Why SSM One

The difference a specialist makes

Deep Specialisation

Pure Pega + AI focus. Not a generalist system integrator spreading thin across every platform and every industry.

Banking-Native

15 years inside financial services processes — KYC, onboarding, lending, compliance. We speak your language from day one.

AI-Ready

We're not retrofitting AI onto legacy thinking. We build it into the architecture from the start, where it adds the most value.

Boutique Agility

Senior expertise on every engagement. You work directly with the person who has 15 years of Pega and AI experience — not a junior.

The AI + Pega Convergence

The next frontier is already here

Pega has spent decades mastering deterministic process automation — the rules, the routing, the compliance guardrails that financial services demands. AI agents bring probabilistic intelligence — reasoning, adaptation, and scale.

SSM One sits at exactly this intersection. We help banking and financial services organisations layer agentic AI capabilities onto their existing Pega investments — not as a rip-and-replace, but as a deliberate, governed extension of what already works.

Pega Process Automation+AI Agents & LLMsIntelligent Enterprise

Industries

Where we work

Banking

Retail and corporate banking — onboarding, KYC, lending origination, collections, and compliance workflow automation.

Financial Services

Wealth management, superannuation, and capital markets — automating client lifecycle and regulatory reporting processes.

Insurance

General and life insurance — claims handling, underwriting automation, and policy administration on Pega.

Get in Touch

Start a conversation

Tell us about your Pega platform or AI automation challenge. We'll get back to you within one business day.